1. When will my order arrive?
The delivery time depends on the shipping company chosen and the delivery service provider. We work with several shipping companies covering major cities, and orders usually take 1 to 3 days from order confirmation.

2. Do you offer international shipping?
Currently, our shipping partners deliver within the country and to a select list of cities. You can check the delivery page to see all the cities we serve. If you'd like to arrange international shipping, you can contact our team via WhatsApp for details on the product weight and the pricing of international shipping options.

3. What if there is a manufacturing defect in the product?
If a manufacturing defect is found, please refer to our return policy for details on returns and exchanges. If we agree to accept a return due to a defect, the shipping costs (both to the company and for reshipping) will be borne by the customer, but the cost of the product will not be charged to the customer as per our return policy.

4. I want to order large quantities, do you offer discounts?
Yes, we offer discounts for large orders, ranging from 10% to 20% on certain products. Please contact our team directly via the "Contact Us" page to inquire about available quantities and the applicable discount for your order.