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All products available in our store are subject to the exchange and return policy as per the terms and conditions outlined on this page.

Products can be returned or exchanged if they are in their original condition and in their original packaging.

Please contact us through our "Contact Us" page or our phone numbers to request a return or exchange.

Kindly take a picture of the product and send it along with your city, address, and order number if the product is damaged, defective, or does not meet the agreed specifications, in order to arrange an exchange.

A full refund will be provided if the product received is completely different from the description on our website.

We are not responsible for any customer expectations regarding the use of products that were not mentioned on the product page on our website.

A 30% fee, or a minimum of 25 MAD, will be deducted if the customer no longer wants the product and it is not defective or damaged.